be777 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how be777 ("be777", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "the Player") who register for, access, or use the be777 online betting and casino platform available at https://be777.io ("the Platform").

be777 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy applies to all personal data collected through the Platform, including data provided during account registration, during the course of gameplay, through payment transactions, and through any communications you have with our customer support team.

By registering an account on be777 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request account closure by contacting [email protected].

This Policy should be read alongside the be777 Terms and Conditions and our Responsible Gaming Policy. In cases of conflict, the Terms and Conditions shall take precedence unless this Policy explicitly states otherwise.

2 Data Controller

For the purposes of this Privacy Policy, be777 acts as the data controller in respect of the personal data collected through the Platform. As the data controller, be777 determines the purposes and means by which your personal data is processed.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your data rights as described in Section 10 of this Policy, please contact us using the details provided in Section 14.

3 Data We Collect

be777 collects personal data in several ways: directly from you when you register or use the Platform, automatically through technical means as you navigate the site, and from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name as it appears on your official identity document.
• Date of birth for age verification purposes (players must be 21 or older).
• Residential address in Bangladesh, including district and postal code.
• Email address used as your primary account identifier and communication channel.
• Mobile phone number linked to your registered bKash, Nagad, or Rocket account.
• Username and password (passwords are stored as salted cryptographic hashes — never in plain text).

3.2 Identity Verification (KYC) Data

• Copy of National Identity Card (NID), passport, or other government-issued identification document.
• Proof of address documentation (utility bill, bank statement, or equivalent).
• Selfie or photographic verification where required as part of enhanced due diligence.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT, timestamps, and payment method references.
• Mobile Financial Service (MFS) account identifiers associated with bKash, Nagad, Rocket, or Upay transactions.
• Bank account details where bank transfer is used as a deposit or withdrawal method.
• Card number fragments (last 4 digits only) and card type where card payments are processed.

3.4 Gameplay & Betting Data

• Betting history, including markets wagered on, stake amounts, and outcomes.
• Casino game session data, including games played, session duration, and win/loss records.
• Bonus and promotion usage history.
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion records).

3.5 Technical & Usage Data

• IP address and approximate geographic location at the time of login.
• Device type, operating system, browser type and version.
• Session timestamps and pages visited within the Platform.
• Cookies and similar tracking technologies (see Section 7).

3.6 Communications Data

• Content of messages sent to our customer support team via email or live chat.
• Records of any formal complaints submitted to be777.
• Records of your email marketing preferences and opt-in/opt-out history.

4 How We Use Your Data

be777 uses your personal data for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The principal purposes for which we use your data are set out in the table below:

Where we wish to use your personal data for any purpose not listed above, we will notify you in advance and, where required, seek your explicit consent before proceeding.

5 Legal Basis for Processing

be777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing your registration data, payment data, and gameplay data is necessary for us to deliver the services set out in the be777 Terms and Conditions.
• Legal obligation: Processing your KYC documentation and transaction history is required to comply with our anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Legitimate interests: Processing technical and usage data for fraud detection, platform security, and service improvement is carried out on the basis of be777's legitimate business interests, provided those interests are not overridden by your rights.
• Consent: Sending marketing and promotional communications (such as bonus offers and seasonal promotions) is conducted only where you have given your explicit consent. You may withdraw this consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.

6 Sharing Your Data

be777 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may, however, share your personal data with trusted third parties where necessary for the operation of the Platform or for legal compliance purposes. Such third parties include:

6.1 Payment Processors

To process your deposits and withdrawals, be777 shares relevant transaction and identity data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These partners process data in accordance with their own privacy policies and security standards.

6.2 Identity Verification Providers

For KYC purposes, be777 may share identity documentation with specialist third-party identity verification providers. These providers are contractually bound to process data only for the purpose of verifying the identity of be777 players and may not use your data for any other purpose.

6.3 Game Software Providers

Casino games on the be777 Platform are powered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session-level technical data necessary for delivering their game content. They do not receive your full profile or financial data.

6.4 Fraud Prevention & Security Services

be777 uses automated fraud detection systems that may involve sharing anonymised or pseudonymised behavioural data with specialist security partners. These partners operate under strict contractual confidentiality obligations.

6.5 Legal Authorities

be777 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will notify you of any such disclosure where we are legally permitted to do so.

7 Cookies & Tracking Technologies

be777 uses cookies and similar tracking technologies on the Platform to ensure proper functionality, improve user experience, and support our security and fraud prevention systems. A cookie is a small data file stored on your device when you visit a website.

Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and preference cookies. These cannot be disabled without preventing normal use of the Platform.
• Functional cookies: Used to remember your preferences, such as your chosen language setting (English) and interface preferences, so you do not have to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how players navigate the Platform, which pages are most visited, and where technical errors occur. This data helps us improve Platform performance and usability.
• Security cookies: Used to detect and prevent fraudulent logins, unusual account activity, and suspicious device behaviour.

Managing Your Cookie Preferences

You may control and manage cookie settings through your browser's settings menu. Most browsers allow you to view, block, or delete cookies at any time. Please note that disabling strictly necessary cookies may impair the functionality of the be777 Platform, including your ability to log in and access your account.

be777 does not use third-party advertising or behavioural tracking cookies for the purpose of building advertising profiles or retargeting players on external websites.

8 Data Security

be777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers.
• Encrypted storage of sensitive data fields, including passwords (stored as salted hashes) and payment identifiers.
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Automated intrusion detection systems monitoring for anomalous login patterns and data access attempts.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Two-factor authentication options available to players for additional account security.

While be777 takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, be777 will notify affected players without undue delay and will take all appropriate remedial action.

9 Data Retention

be777 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. Our general retention principles are as follows:

• Active accounts: Personal data is retained for the lifetime of your active account on the be777 Platform.
• Closed accounts: Following account closure, core identity and transaction records are retained for a minimum period necessary to comply with anti-money laundering record-keeping requirements.
• KYC documentation: Identity verification documents are retained for the duration of your account and for a defined period following closure, in accordance with applicable compliance obligations.
• Communications data: Customer support correspondence is retained for a minimum of two years from the date of the last interaction.
• Technical and usage data: Log files and session data are retained for a rolling period sufficient for security monitoring purposes, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

10 Your Rights

As a player on the be777 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request", clearly stating which right you wish to exercise and providing sufficient information for us to verify your identity.

• Right of access: You may request a copy of all personal data that be777 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information (such as your email address or phone number) directly from your account settings.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal data. Note that this right is subject to our legal obligations — we may be required to retain certain data for compliance purposes even following an erasure request.
• Right to restrict processing: You may request that we temporarily restrict the processing of your personal data while you contest its accuracy or object to a particular use, pending resolution.
• Right to data portability: Where technically feasible and applicable, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, where you believe your rights and freedoms override those interests. We will assess your objection and respond accordingly.

be777 will acknowledge all data rights requests within five business days and aims to provide a full response within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and its reason.

11 Children & Underage Users

The be777 Platform is strictly intended for adults aged 21 years and above. be777 does not knowingly collect personal data from any person under the age of 21. All registration flows include an age declaration, and age verification (KYC) is conducted before any withdrawals are processed.

If be777 discovers or has reasonable grounds to believe that personal data has been collected from a player who is under the age of 21, we will immediately suspend the relevant account, delete the associated personal data (subject to any legal retention obligations), return any deposits to the original payment source, and report the incident in accordance with our safeguarding procedures.

If you are a parent or guardian and believe that a minor in your care has registered an account on be777, please contact us immediately at [email protected] so that we can take prompt action.

12 Third-Party Services

The be777 Platform may contain references to or integrations with third-party services, including game software providers, payment gateways, and analytics platforms. This Privacy Policy applies solely to data collected and processed by be777 as the data controller. It does not cover the data practices of any third-party service providers operating under their own privacy policies.

When you interact with game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, those providers may process session-level technical data as part of game delivery. We encourage you to review the privacy policies of any third-party service you interact with, though be777 bears no responsibility for third-party privacy practices beyond the contractual safeguards we impose on our data processing partners (as described in Section 6).

13 Changes to This Policy

be777 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made to this Policy, we will notify registered players via the email address associated with their account and will update the "Last Updated" date displayed at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how be777 is protecting your personal data. Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.

Previous versions of this Privacy Policy are available upon request by contacting [email protected] with the subject line "Previous Privacy Policy Version".

14 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which be777 handles your personal data, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data queries: "Privacy Policy Enquiry" or "Data Rights Request"
• Support availability: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

be777 aims to respond to all privacy-related enquiries within five business days. For formal data rights requests (access, rectification, erasure, portability), we aim to provide a full response within 30 calendar days of receiving a verified request.

If you are dissatisfied with our response to any privacy concern or data rights request, you have the right to escalate your complaint. be777 takes all privacy complaints seriously and will conduct a thorough internal review of any escalated matter. We are committed to resolving disputes in a fair, timely, and transparent manner.